Coordinated Entry for Homeless Services

For people in our community who are homeless or at risk of becoming homeless, finding help can be challenging. Coordinated Entry creates a simpler way for people to get the help they need.

Coordinated Entry creates an easy to use and efficient way for people experiencing housing insecurity to access services. All housing services are accessed through a single phone number, United Way’s 2-1-1 helpline, connected to a centralized case management team.

Coordinated Entry uses an unbiased system for prioritizing people for placement in services. Households complete only one assessment that includes a research-based questionnaire to rank their level of vulnerability based on age, health, disability, mental health, available resources and other factors.

Coordinated Entry provides a more efficient system for nonprofit service providers. Since all calls and assessments are handled by the Coordinated Entry team, case managers at nonprofit agencies can focus on getting clients housed more quickly.

Coordinated Entry provides data to help our community better plan for housing needs. All calls go through a centralized number, so we can better track requests for assistance, referrals, services provided and contributing factors to homelessness.

CLICK HERE for a printable flier with step-by-step instructions for accessing housing services through Coordinated Entry.

To learn more about Coordinated Entry and how it works, watch this step-by-step video.

Coordinated Entry for Homeless Services