The O.A.S.I.S. Food Pantry serves the needs of Saint Charles County residents. We offer a variety of fresh, frozen and canned foodstuffs, as well as basic hygiene items to qualified recipients.
In 2018 we are closed on the following days:
Saturday, Mar. 31 ……. Easter Weekend
Saturday, May 26 …….. Memorial Day Weekend
Saturday, Sep. 01 ……. Labor Day Weekend
Saturday, Nov. 17 …….. Boy Scout Food Drive
Thursday, Nov. 22 ……. Thanksgiving Day
Saturday, Nov. 24 …….. Thanksgiving Weekend
Tuesday, Dec. 25 …….. Christmas Day
THE PANTRY WILL BE CLOSED DUE TO WEATHER IF ST. CHARLES, FRANCIS HOWELL OR FORT ZUMWALT SCHOOL DISTRICTS ANNOUNCES THEY ARE CLOSED.
For other types of help – United Way Dial 2-1-1 or (800) 427-4626 (TTY 1-866-385-6525) or visit 211Helps.org
Food Pantry FAQs
1. I am having trouble finding the food pantry. How can I find it?
Our address is 1814 Boone’s Lick (rear) in St. Charles, MO. You should exit Interstate 70 north onto Highway 94 (First Capitol). Turn right at the first street which is Boone’s Lick Road. Drive around the roundabout and come out onto Boone’s Lick. Turn left into the first driveway and drive around to the rear. We are directly behind the Arby’s Restaurant. Our phone number is 636.723.0037. Since we are entirely staffed by volunteers, there are times when no one is available to answer the phone. You will hear recorded information and you can leave a message. (click here for location map)
2. Who can come to receive food?
Anyone can come during our scheduled openings once a calendar month and receive a small order of food. We only accept residents of St. Charles City and County with an acceptable referral as registered clients on a longer term basis. When you come with your referral, you will need to provide proof of residence such as a current utility bill. The Food Pantry hours are Tuesday 7:00−8:30pm, Thursday 10:00−11:30am & 7:00−8:30pm and Saturday 10:00−11:30am
3. What do I have to do to get food?
If you come to the pantry without an acceptable referral, you will receive a small order of O.A.S.I.S. food plus USDA food if you qualify according to Government guidelines. During this first visit, the need for a referral and how to get one will be explained. Remember you can only receive food once each calendar month. We suggest you come with a referral on your first visit so you will receive much more food plus hygiene items.
To receive a full order of food, we require you to obtain a referral from an organization that is qualified to determine if you are in need of food assistance. We suggest you go to the Missouri Department of Family Services at 3737 Truman in St. Peters (636.940.3170) or to NECAC, 3400 Meadow Pointe Drive, O’Fallon (636.272.3477) to obtain a referral to O.A.S.I.S. They may also be able to help you with other concerns. If you are currently working with a social service agency or local church, we will usually accept a referral from them. The referral must be on the church or agency letterhead and signed by someone in authority. The name, age and birth date of each person living in the household must be listed on the referral. Referrals are valid for 12 months. At the end of 12 months, you will again be asked to bring a new referral and proof of residence, if you still require food assistance.
4. Why do you ask for a referral?
We believe our help should only go to those who are truly in need of assistance. We rely on qualified organizations to determine if people are actually struggling and in need of food supplementation.
5. I still do not understand the referral process. Can you explain it?
We accept referrals from the Missouri Division of Family Services at 3737 Truman Blvd., St. Peters (636.940.3170) or from NECAC, 3400 Meadow Pointe Drive, O’Fallon (636.272.3477).
We usually accept referrals from the Salvation Army and other social service organizations and churches qualified to determine need. The referral must list the name, age and date of birth of each person in the household. It must be on the organization’s letterhead and be signed by someone in authority.
You will also be asked to provide proof of residency in St. Charles City or County. This can be a recent utility bill showing your name and address. A driver’s license cannot be used for this purpose.
6. How often can I come for food?
You may come once each calendar month. This means once in January, once in February, once in March, etc. It does not need to be the same time of the month.
7. How much and what food will I receive after I bring a referral?
The amount of food will depend on your family size and whether you are eligible to receive USDA food. Larger families receive a greater amount of food. Most of the food you receive will be non-perishable canned or boxed items and some frozen items. You will also receive several basic hygiene items such as toilet paper, bar soap, shampoo, toothpaste, etc. We anticipate the non-perishable and frozen items will last from 7 to 10 days.
8. Will I always receive the same items?
Normally you will receive the same items except for occasional fresh produce and a few special items that are donated which we normally do not stock. We stock a specific list of food items and attempt to give the same quantity each time. This allows you to know what groceries you will receive so you can plan accordingly. The USDA items vary from month to month.
9. Since I can come only once a calendar month and will only receive food for 7 to 10 days, what am I to do for food the remainder of the month?
We do not attempt to be the only source of food for anyone. Many clients that come to us for help are working but cannot afford enough food for the entire month without some assistance. Some receive food stamps and some visit other pantries. Please contact the United Way by dialing 211 for more resources.
10. Do you provide help with utility bills and rent payments?
We do not provide help with rent or other payments. Please refer to the Community Council Resource Guide for other sources of assistance. We do have a thrift shop where clothing and small household items can be purchased at very low prices. Proceeds from the thrift shop fund overall operations and purchase food for the pantry. For other types of assistance, please contact the United Way by dialing 211.
11. Who runs the food pantry?
The pantry and thrift shop are run by volunteers from a group of churches throughout St. Charles County. There is a Board of Directors consisting of representatives from each supporting church. A different church provides the volunteers on a monthly basis each time the pantry is open for client visits. Our Executive Director, also a volunteer, runs the day to day operations assisted by numerous volunteers. There are no paid personnel at O.A.S.I.S.
12. I have never been to a food pantry. How do I get started?
Come to the pantry when it is open (Tuesday 7:00−8:30pm, Thursday 10:00−11:30am & 7:00−8:30pm and Saturday 10:00−11:30am). Enter the waiting room and sign in on the form that is provided at the window. There will usually be bread and other food and hygiene items available on the shelves which you may take. When it is your turn you will be called. You will sit at a desk with an Interviewer and complete some paperwork. Everything will be explained including the referral process. Your questions will be answered and you will be asked to review a food list and indicate which items you want. Once the list is complete you will be asked to wait outside while our stockroom volunteers place your order in grocery bags. When your order is ready, your name will be called at Door #5. You will be asked to sign for the food and a volunteer will help you load the groceries into your vehicle. You may come to O.A.S.I.S. only once each calendar month.
13. My sister and her husband lost their jobs and have moved in with me. Can both our families receive food?
Each home address can only receive one order of food each month. All individuals living at your address should be shown on your referral. The number of individuals listed on your referral determines the amount of food you receive. It is important that your referral lists name, age and date of birth for all people at your address. If the number of people at your address changes, you will need a new referral.
14. Who do I contact if I need help other than food?
Resource Guide of the Community Council – communitycouncilstc.org/resources/searchable-resource-directory
United Way – dial 211
Sts. Joachim and Ann Care Service – 4112 McClay Road, St. Charles MO, 63303 – 636.441.1302
Crisis Nursery – 315 First Capitol Drive, St. Charles, MO 63301 – 636.947.060
You’ll find more resources on our RESOURCES PAGE.